Question 1

Are you Insured?

Accepted Answer

Yes. We are insured and bonded with Pet Sitters Associates.

Question 2

What towns do you service?

Accepted Answer

We service the Shallotte, Calabash, South Brunswick, Holden Beach, Supply, Ocean Isle Beach, Sunset Beach, Carolina Shores and surrounding areas. Please contact us to inquiry more about coverage in these areas. Locations 10 miles outside of Shallotte area are subject to an additional $5 travel fee.

Question 3

What services do you offer?

Accepted Answer

Tail Of A Good Time offers daily dog walks, puppy care, and short breaks Monday through Friday. Vacation schedules are available with "almost" overnight options.

Question 4

How do I get started?

Accepted Answer

Please fill out the new customer inquiry form on the contact page so we can learn more about you and your pets and the type of care you are looking for.

When you're within our coverage area, we'd be delighted to arrange a complimentary meet and greet right in the comfort of your home. During this special visit, we take the time to get to know your furry family members on a personal level. We'll tour your home to understand their daily routines, discover where their supplies are kept, and familiarize ourselves with your home security procedures. Additionally, we'll discuss essential household details, payment and cancellation policies, introduce you to our convenient customer portal app, and ensure we have everything we need to provide the best care for your pets. We eagerly anticipate the opportunity to meet both you and your cherished animal companions, building a trusting and loving relationship from the very start.

Question 5

Do you provide in-home care at your home?

Accepted Answer

No, all care will be done in the pet owner's home or generally area.

Question 6

Can you stay overnight with my pet?

Accepted Answer

Yes, we do offer overnight visits when possible! If an overnight stay isn't available, we have a fantastic "almost" overnight option where we make multiple visits, including one last visit before bedtime, to ensure your pet feels comfortable and cared for!

Question 7

How do I cancel a service?

Accepted Answer

We understand that plans can change! You can cancel your service up until 4 PM the day before your scheduled appointment without any charge. If you need to cancel after 4 PM, there will be a full charge for the scheduled service. We appreciate your understanding!

Question 8

What kind of experience do you have with pets?

Accepted Answer

We bring over a decade of hands-on experience caring for a wide variety of animals! Michelle and Rebecca, our passionate pet care specialists, have cared for dogs, cats, birds, reptiles, and small mammals. Their deep understanding of animal needs, behaviors, and well-being ensures your pets are in the best hands. We focus on pet safety, home security, and providing detailed daily updates to keep you informed and at ease!

Frequently Asked Questions