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Frequently Asked Questions
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Are you Insured?Yes. We are insured and bonded with Pet Sitters Associates.
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What towns do you service?We service the Shallotte, Calabash, South Brunswick, Holden Beach, Supply, Ocean Isle Beach, Sunset Beach, Carolina Shores and surrounding areas. Please contact us to inquiry more about coverage in these areas. Locations 10 miles outside of Shallotte area are subject to an additional $5 travel fee.
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What services do you offer?Tail Of A Good Time offers daily dog walks, puppy care, and short breaks Monday through Friday. Vacation schedules are available with "almost" overnight options.
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How do I get started?Please fill out the new customer inquiry form on the contact page so we can learn more about you and your pets and the type of care you are looking for. When you're within our coverage area, we'd be delighted to arrange a complimentary meet and greet right in the comfort of your home. During this special visit, we take the time to get to know your furry family members on a personal level. We'll tour your home to understand their daily routines, discover where their supplies are kept, and familiarize ourselves with your home security procedures. Additionally, we'll discuss essential household details, payment and cancellation policies, introduce you to our convenient customer portal app, and ensure we have everything we need to provide the best care for your pets. We eagerly anticipate the opportunity to meet both you and your cherished animal companions, building a trusting and loving relationship from the very start.
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Do you provide in-home care at your home?No, all care will be done in the pet owner's home or generally area.
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Do you provide overnights?Tail Of A Good Time does not do overnight visits. However, we do have a vacation option that we consider an "almost" overnight where we do multiple visits including one last visit before bedtime.
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What is your cancellation policy?At Tail Of A Good Time we accept cancellations up until 4pm the day prior to your scheduled service. If cancelling after 4pm the day prior, you will be charged the full price for the scheduled service.
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What is your experience?With over a decade of hands-on experience caring for a wide variety of animals, Michelle and Rebecca bring a wealth of expertise to their roles as a pet care specialists. Their lifelong passion for animals has led them to develop an unparalleled understanding of animal needs, behaviors, and well-being. Having personally cared for pets ranging from dogs, cats, and birds to reptiles and small mammals, Michelle and Rebecca have a keen intuition and a nurturing approach that puts both pets and their owners at ease. Their dedication to ensuring the comfort, safety, and happiness of animals has been a guiding force throughout their careers. Everything we do revolves around pet safety, home security (looking out for your home when you are traveling), and providing in-depth communication and daily "pet-dates" with each family.
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